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Index
Privacy Policy of Synertics GmbH Consent Information we collect How we use your information? Marketing GDPR Data Protection Rights Cookies What are cookies? How do we use cookies? What types of cookies do we use? Functionality (Technical Necessary) Cookies: Cookie Consent Manager Cookies: Advertising(Analyses/Statistics) Google Analytics Cookies: HotJar Microsoft Clarity Mouseflow How to manage cookies? Privacy policy Privacy policies of other websites Changes to our privacy policy How to contact us?

Last updated version: 15/01/2025

Privacy Policy of Synertics GmbH

At Synertics, accessible from https://synertics.io/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Synertics and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Synertics. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

Marketing

Synertics would like to send you information about products and services of ours that we think might you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure - You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Cookies

What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

How do we use cookies?

Synertics uses cookies in a range of ways to improve your experience on our website, including:

What types of cookies do we use?

There are a numner of different types of cookies, however, our website uses:

Functionality(Technical Necessary)

Synertics uses theses cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language your prefer and location you are in. A mix of first-party and third-party cookies are used

Cookies:
Name lifespan description
csrftoken 1 year This cookie is used to save a CSRF token.A CSRF token is a secure random token that is used to prevent CSRF attacks. The token is unique per user session.
sessionid Session This cookie is used to save session ID. Each user has its own unique session ID. the session ID is used to store temporary user data such as your credentials to keep you logged in or any other information required for basic functionality of website.
mapbox.eventData:<-id-> Session This cookie is used by mapbox for its billing purposes.
randid Session A randomID.This cookie is used by mapbox for its billing purposes.
mapbox.eventData.uuid:<-id-> Session This cookie is used by mapbox for its billing purposes.

Cookie Consent Manager

Used to store the cookie consent agreement - which cookies may be set.

Cookies:
Name Lifespan Description
synMobilityCook Session your cookie prefrences are stored here. so next time we collect it from here and set the cookies you selected to opt for

Advertising(Analyses/Statistics)

Synertics uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, devide, and your IP address. Synertics sometimes shares some limited aspects of this data with third parties for advertsing purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advirtising based on your patterns on our website.

Google Analytics

Collection of key figures for web analysis like visitor numbers, length of stay, bounce rates, page views, etc.
Click here to read Google's privacy policy.

Cookies:
Name Lifespan Description
_gat_<-id-> 12 hours
_gid 24 hours Used to distinguish users.
_ga 2 years Used to distinguish users.
_ga_<-id-> 2 years Used to persist session state.
_gac_gb_<-id-> 90 days Contains campaign related information. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out.

HotJar

Collection of key figures for web analysis like length of stay, clicks, cursor movement, etc.
Click here to read HotJar's privacy policy.
Click here to read HotJar's cookie policy.

Microsoft Clarity

We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data. Microsoft Clarity is used on:

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement

Mouseflow

This website uses Mouseflow: a website analytics tool that provides session replay, heatmaps, funnels, form analytics, feedback surveys, and similar features/functionality. Mouseflow may record your clicks, mouse movements, scrolling, form fills (keystrokes) in non-excluded fields, pages visited and content, time on site, browser, operating system, device type (desktop/tablet/phone), screen resolution, visitor type (first time/returning), referrer, anonymized IP address, location (city/country), language, and similar meta data.

Mouseflow does not collect any information on pages where it is not installed, nor does it track or collect information outside your web browser. If you'd like to opt-out, you can do so at https://mouseflow.com/opt-out. If you'd like to obtain a copy of your data, make a correction, or have it erased, please contact us first or, as a secondary option, contact Mouseflow at privacy@mouseflow.com.
Click here to read Mouseflow's cookie policy.
Click here to read Mouseflow's GDPR policy..
Click here to read Mouseflow's CCPA/VCDPA policy..

How to manage cookies?

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policy

Privacy policies of other websites

The Synertics website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Synertics keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 15 January 2025.

How to contact us?

If you have any questions about Synertics privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

E-Mail: info@synertics.io

Telephone: +49 162 4821 858

Address: Kellerstrasse 7, 81667 Munich, Germany